Bug report: Quicktime in Firefox
I'm a developer and have recently encountered a problem with the latest Quicktime running in Firefox 12.0.0.4493 that wasn't there before and isn't currently a problem with Internet Explorer. Using the following code in a .cgi script <EMBED ALIGN="CENTER" SRC="http://theinfosite.org/psychdef/$sound" HEIGHT="100" WIDTH="300" AUTOSTART="TRUE" VOLUME="50%" MASTERSOUND ></EMBED> I encountered approximately 40% rate of failure for the plugin to play the selected .wav audio file. The plugin loads but nothing plays. If I reload the plugin, it usually functions correctly on the second or third attempt. I tried setting AUTOSTART="FALSE" but that didn't help at all. Using IE 9.0.6, the success rate for this plugin was 100%. I am currently paying out of pocket to attract users who are undoubtedly being frustrated by this high failure rate for Firefox. Shall I include a warning "THIS SITE WORKS BETTER WITH IE THAN WITH FIREFOX" or do you have another suggestion?
All Replies (6)
With what content type does the server send the files?
It is usually safer to add the type attribute (type="audio/mpeg") to the embed tag to make Firefox use a specific plugin.
The files in question are short wave-audio files. I tried your idea, but the failure rate was exactly the same. Interestingly, the failure mode was different: instead of playing nothing, it now plays the first syllable and skips the rest. Again, reloading the plugin usually helps. That's annoying to do on the glossary and impossible on the tutorial. Here's the URL if you want to see this bug in action: http://theinfosite.org/psychdef/glossary.htm Thanks for trying to help! Over 5700 solutions is a LOT.
I'm on Linux, so can't test it with QuickTime, but it works for me with the Gecko Media Player plugin.
You can try to check the settings in the QuickTime player to see if you can improve things.
When I try with Firefox 12 and the latest QuickTime 7.7.1 on Windows 7, the QuickTime player console appears and the progress bar moves to the end but nothing plays. I have to reload the page and then I can hear the definition being spoken.
P.S I tried the page again just now and this time, the same definitions I had to reload before, worked on the first try. Strange.
Anyway, if you want to file a bug report, go to https://bugzilla.mozilla.org/
Modified by AliceWyman
Well, I'd like to bring this to somebody's attention, but neither bug reporting nor feedback nor the suggestion box seem to be working today. Do I need to switch to IE to get access to Mozilla?
Does the same happen if you specify another plugin like WMP (type="application/x-mplayer2") or RealPlayer (type="audio/x-pn-realaudio-plugin") to play the wav files?