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Just upgraded to FF 13 and not seeing site conent on new tab page

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I upgraded from FF 9 or 10 to 13. I have not been able to see any site content on my new page tab. Ive cleared my cache restarted in safe mode and disabled all extensions and add-ons. Im still able to see content. Im only able to see the boxes where the content would be and the urls. Click on them works but without content showing the page is slow to use.

I followed the steps here but it didnt help. https://support.mozilla.org/en-US/kb/thumbnails-on-new-tab-page-are-missing?e=es&as=aaq

I upgraded from FF 9 or 10 to 13. I have not been able to see any site content on my new page tab. Ive cleared my cache restarted in safe mode and disabled all extensions and add-ons. Im still able to see content. Im only able to see the boxes where the content would be and the urls. Click on them works but without content showing the page is slow to use. I followed the steps here but it didnt help. https://support.mozilla.org/en-US/kb/thumbnails-on-new-tab-page-are-missing?e=es&as=aaq

Chosen solution

hello, sorry the i misread your first post - i thought even no pages show up. the thumbnails will also only work at the moment when disk cache is enabled (from your submitted system details it appears it is not) - please allow firefox to use at least a small amount of cache on the harddrive in preferences > advanced > network & restart the browser, then the thumbnails should regenerate when you visit the pages afterwards.

edit: in case the above does not work, enter about:config into the location bar of the browser, search for the preference named browser.cache.disk.enable and toggle it to true by double-clicking on it...

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All Replies (4)

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hello, this feature will only work right if firefox is set up to keep a history of visited sites & don't delete that on shutdown in the preferences > privacy panel.

you can also add custom pages by dragging&dropping bookmarks onto the new tab page - Customize your Firefox New Tab page

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Thanks madperson. My setting is correct to remember history. Its never cleared. I meant to add a screen shot before. The links work but no site thumbnail shows.

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Chosen Solution

hello, sorry the i misread your first post - i thought even no pages show up. the thumbnails will also only work at the moment when disk cache is enabled (from your submitted system details it appears it is not) - please allow firefox to use at least a small amount of cache on the harddrive in preferences > advanced > network & restart the browser, then the thumbnails should regenerate when you visit the pages afterwards.

edit: in case the above does not work, enter about:config into the location bar of the browser, search for the preference named browser.cache.disk.enable and toggle it to true by double-clicking on it...

Modified by philipp

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Thanks madperson that worked! Oddly enough the setting was default in the UI. I never change cache or history settings but the about:config setting was disabled. Once enabled, FF was restarted and the content started showing up after loading the pages. Thank you!