Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

web videos won't play after flashplayer update

more options

I watched web videos (youtube, facebook,etc) one night. when I logged on the next Am. a flashplayer update was available, so I updated. Now firefoxx won't play those same videos. I can still watch them on IE, but not Firefox. I tried resetting, uninstalling and reinstalling Firefox to no avail. I prefer Firefox, but not like this. Thank you

I watched web videos (youtube, facebook,etc) one night. when I logged on the next Am. a flashplayer update was available, so I updated. Now firefoxx won't play those same videos. I can still watch them on IE, but not Firefox. I tried resetting, uninstalling and reinstalling Firefox to no avail. I prefer Firefox, but not like this. Thank you

All Replies (3)

more options

Chosen Solution

more options

Firefox used to be excellent, over the past year it has become the biggest pile of crap ever imagined. The plug in container....rubbish... It crashes all the time. It's just shit. Firefox used to be the best and now it is basically a massive pile of crap, you should sack all your programmers. You have failed immensely. FELL BAD, VERY BAD. IDIOTS. Everyone I know has uninstalled your pathetic browser. Just don't bother if you can't compete anymore. The best solution now it to use another browser. That is what advice I will give to anyone from now on (being everyone that uses firfox because they all say the same thing) Losers.

more options

I have been using Mozilla's browsers since the first Netscape was released.

I love Firefox, but am no longer going to use it. Mozilla should never have released 13 or 14 without working with Adobe to make Flash Player work.

It isn't an Adobe problem, it is a Mozilla co-ordination problem.

Good bye Firefox.