This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot view HTML attachmants in Firfox that are visible in IE. However, the attachments are visible when I forwarded on the email.

philanntomo
philanntomo
more options

When I check the the properties of the attachments that Firefox cannot open (but IE can) they show them as Firefox HTML documents. However, the attachment can be viewed when I forward on the email.

When I check the the properties of the attachments that Firefox cannot open (but IE can) they show them as Firefox HTML documents. However, the attachment can be viewed when I forward on the email.

Chosen solution

The attachments may be present or embedded (possibly ContentID cid: links) in a way that is incompatible with Firefox, but will work with an email program or IE.

Read this answer in context 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

The attachments may be present or embedded (possibly ContentID cid: links) in a way that is incompatible with Firefox, but will work with an email program or IE.

philanntomo
philanntomo Question owner
more options

Thank you very much for taking the time to respond to my baffling dilemma. Unfortunately I have no idea what to do with your advice? Is ContentID cid something that I have control over? I suspect that the answer to my problem is elemental and is something very seldom considered by rocket scientist or other like minded intellectuals. It is a reoccurring problem which suggests that it is a fundamental settings error which should be easily solved. I simply need to know which button to press. It is not my intention to appear flippant but simplicity in any response would be appreciated. ,

Modified by philanntomo