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When clicking loading FireFox the profiles box comes up but it blank, no profiles are loading, how do I get profile manager to load the profiles?

  • 2 replies
  • 2 have this problem
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  • Last reply by IamTHoiA

IamTHoiA
IamTHoiA
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Profile manager loads up but the window is now blank. I have checked in the profiles folder and the profiles exist but I can not get them to load. What do I need to do to make profile manager load the profiles? Thanks.

Profile manager loads up but the window is now blank. I have checked in the profiles folder and the profiles exist but I can not get them to load. What do I need to do to make profile manager load the profiles? Thanks.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Is this a new installation of Firefox you're running for the first time, or have you been running Firefox for a while?

Are you using the "built in" profile manager (firefox.exe /profilemanager) or the new "stand alone" profile manager?

If you look in this folder:

C:\Users\username\AppData\Roaming\Mozilla\Firefox

do you have a file named profiles.ini? It's a text file that usually has information for each of the profile folders in the Profiles subdirectory.

IamTHoiA
IamTHoiA Question owner
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Old installation been running FF for a long time now and have a several profiles.

My shortcut to FF has this:

"C:\Program Files\Mozilla Firefox\firefox.exe" -profilemanager so I assume that means running the "built in" one?

...and yes in that directory I do have a profiles.ini file. I did look at this text file but I didn't know what it's about or what to do with it.

Hope this can give you direction to help me and thanks in advance.