Firefox randomly not displaying images on MS Skydrive
I can load .jpg files to MS Skydrive, no problem. Thumbnails are fine. If I select an individual image, some display OK, some display nothing. Same if I scroll through to that image, or run slideshow. If I right click and "show original" the original image displays OK in a separate tab - so the file is there. Sometimes if I refresh the blank page the image appears but it may sit in low resolution showing "loading" permanently; if I then skip to the next image and return, it is OK (sometimes!!)
This appears to be random - images that were OK yesterday do not display today
The problem is not present in IE
I have TACO installed, but have turned it off at live.com
I have cleared cache and removed all cookies for live.com. No effect on the problem
At my wits end :-(
Chosen solution
You can inspect and change prefs in the about:config page.
See:
(I've edited my above post to add the link)
Read this answer in context 👍 1All Replies (6)
Hi david99jones, this is a bug in Firefox 13. Apparently it is only triggered by a few sites that use a low res image and then replace it with a high res image. As mentioned in this thread, it is scheduled to be fixed in Firefox 15: SkyDrive photos & contact list not showing in FF13.
Firefox 15 isn't scheduled for release for about another 10 weeks. You can run the "Aurora" version of Firefox 15 if you can't wait, but since it is still undergoing active debugging, you might be trading one set of problems for another. http://www.mozilla.org/en-US/firefox/aurora/
We generally do not recommend going back a version (in this case, to Firefox 12) because Mozilla has already disclosed the security flaws in earlier versions. However, if this site is essential to your life, and you can't bear the thought of using it in IE, that would be another option during the interim. Install an older version of Firefox
Bug report 763593#c7 suggests to set the Boolean pref image.mem.discardable to false on the about:config page as a workaround and that works for me with the URL in comment 0.
See also:
Modified by cor-el
Thanks for the advice but - as someone responded on another thread - that's in a bit deep for my level of technical incompetence. I have at lest 2 other browsers installed, so can use those as I need to. I'm relieved to find it is a FF problem with a fix in the pipeline, as I did not want to stop using Skydrive, but even more I do not want to stop using FF
And thank you both for the most helpful replies
Chosen Solution
You can inspect and change prefs in the about:config page.
See:
(I've edited my above post to add the link)
The fix works for me. Thanks for the first class advice