This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When Java add-on is enabled my application running on FF 13 closing unexpectedly

saguda
saguda
more options

My application requires to open a page which has java applet in it. However, FF closing down unexpectedly while trying to open the applet. I've tried disabling the Java add-on and FF didn't close this time, but the applet showed blank.

My application requires to open a page which has java applet in it. However, FF closing down unexpectedly while trying to open the applet. I've tried disabling the Java add-on and FF didn't close this time, but the applet showed blank.

All Replies (1)

dumdidadida
dumdidadida
more options

Hi,

You can try clearing the cache and changing the Java settings in the Windows Control Panel Java control. If the problem persists please also check if this happens in a new profile. If the new profile is okay, you can Reset Firefox on the old (previous) profile via Help (Alt + H) > Troubleshooting Information.