This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The Mozilla sofware itself have lost it's fonts - there's no text in the menubar, just blanks

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by cor-el

more options

The fonts in the mozilla software is gone. The menu bar and buttons are blank. I can't therefore navigate properly in the browser since i just guess what each button is for. I also misses text in the window where to put the adress for websites. Very annoying issue...

The fonts in the mozilla software is gone. The menu bar and buttons are blank. I can't therefore navigate properly in the browser since i just guess what each button is for. I also misses text in the window where to put the adress for websites. Very annoying issue...

All Replies (2)

more options

First, try to reset Firefox. Refresh Firefox - reset add-ons and settings. This simple step will eliminate many Firefox problems with only one click.

A few other basic trouble shooting things you can try is this: Run all Windows Updates, install all needed service packs, etc.

Update your graphics driver (Firefox uses your graphics card for some rendering, and an out of date graphics card driver can cause problems. Upgrade your graphics drivers to use hardware acceleration and WebGL

Update all your plugins (Flash, Java, etc.): http://www.mozilla.org/plugincheck/.

Download and Install MalwareBytes Anti-Malware, run a full Scan. http://www.malwarebytes.org/. This helps check that there are no viruses on your computer causing issues. You can uninstall this program after you clean off any infections.

more options

You can do a font test to see if you can identify corrupted font(s).