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How to clear cookies not exception list

  • 4 replies
  • 7 have this problem
  • 7 views
  • Last reply by cor-el

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In older versions of Firefox I could clear cookies when I exit but NOT clear the exception list. Now that I've upgraded to 13, Firefox appears to clear all or nothing (both cookies & exception list).

Do I have a setting wrong? Is there a way to load screen captures here?

tnx

In older versions of Firefox I could clear cookies when I exit but NOT clear the exception list. Now that I've upgraded to 13, Firefox appears to clear all or nothing (both cookies & exception list). Do I have a setting wrong? Is there a way to load screen captures here? tnx

Chosen solution

Hi,

If Clear history when Firefox closes is selected in Tools (Alt + T) > Options > Privacy, then Site Preferences inside Settings shouldn't be selected. If the problem persists, please also check if this happens in Safe Mode. Safe mode disables the installed Extensions, and themes (Appearance) in Tools (Alt + T) > Add-ons. Hardware acceleration is also temporarily disabled - the manual setting is Tools > Options > Advanced > General > Use hardware acceleration when available. All these settings/options/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme, option or hardware acceleration is causing issues. Disabling/enabling hardware acceleration, and some types of add-ons in normal mode may require a Firefox restart.

Uninstalling Add-ons

Uninstalling Toolbars

Troubleshooting Extensions and Themes

Problematic Extensions

Options

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All Replies (4)

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Chosen Solution

Hi,

If Clear history when Firefox closes is selected in Tools (Alt + T) > Options > Privacy, then Site Preferences inside Settings shouldn't be selected. If the problem persists, please also check if this happens in Safe Mode. Safe mode disables the installed Extensions, and themes (Appearance) in Tools (Alt + T) > Add-ons. Hardware acceleration is also temporarily disabled - the manual setting is Tools > Options > Advanced > General > Use hardware acceleration when available. All these settings/options/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme, option or hardware acceleration is causing issues. Disabling/enabling hardware acceleration, and some types of add-ons in normal mode may require a Firefox restart.

Uninstalling Add-ons

Uninstalling Toolbars

Troubleshooting Extensions and Themes

Problematic Extensions

Options

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>> If Clear history when Firefox closes is selected in >> Tools (Alt + T) > Options > Privacy, then Site Preferences inside Settings >> shouldn't be selected.

That was it. Thank you dumdidadida

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You are welcome :)

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Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.