This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by Haldir

Haldir
Haldir
more options

On Arch Linux, when using Firefox 14 Beta 10 from the AUR (https://aur.archlinux.org/packages.php?ID=38753) it crashes instantly on startup, even in safe mode. Firefox 13 works perfectly. Compare latest AUR comment ("after latest glibc/binutils/gcc-libs upgrade").

On Arch Linux, when using Firefox 14 Beta 10 from the AUR (https://aur.archlinux.org/packages.php?ID=38753) it crashes instantly on startup, even in safe mode. Firefox 13 works perfectly. Compare latest AUR comment ("after latest glibc/binutils/gcc-libs upgrade").

Modified by Haldir

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do all loaded libraries show as the required version to the Help > Troubleshooting Information page?

You can also check the NSS package.

Haldir
Haldir Question owner
more options

Firefox crashes literally instantly - with no other window opening aside from the crash reporter. So I can't access the troubleshooting information page.

I am not sure as to what I should check with the nss package. Its version is 3.13.5 and it seems to be installed correctly. Also, Thunderbird runs just fine, if that is any help.

Neither the latest gcc-libs update nor the firefox update to Beta 11 have changed the situation.