Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Yahoo home page won't load

  • 4 replies
  • 5 have this problem
  • 3 views
  • Last reply by dumdidadida

Rolo705
Rolo705
more options

We noticed you may have signed in or signed out in another window. Click OK to reload your page.

Since Firefox did an automatic update to 13.0, I can no longer load my Yahoo hope page. I get the above message and have to click OK several times to get rid of it and get to my home page. I see this is a common problem, but no real solutions and most of the threads about it are locked now. What is going on? Where can I go on Mozilla to downgrade back to version 12.0?

We noticed you may have signed in or signed out in another window. Click OK to reload your page. Since Firefox did an automatic update to 13.0, I can no longer load my Yahoo hope page. I get the above message and have to click OK several times to get rid of it and get to my home page. I see this is a common problem, but no real solutions and most of the threads about it are locked now. What is going on? Where can I go on Mozilla to downgrade back to version 12.0?

All Replies (4)

dumdidadida
dumdidadida
more options

Hi,

Please try a Ctrl + F5 refresh of the page. You can also try to Clear Now the Cache, Cookies, and Site Preferences in Tools (Alt + T) > Clear Recent History.

If the problem persists, you can also consider the Reset Firefox feature via Help (Alt + H) > Troubleshooting Information.

Rolo705
Rolo705 Question owner
more options

Thanks, but I already tried clearing the cache and deleting cookies and resetting my home page. None of it worked. I figured out a way around it though. I selected the option to make this my new home page. It's not the same customized page that I had, but at least the annoying message and locked page is gone. I'll get used to the new layout.

Rolo705
Rolo705 Question owner
more options

ETA: Once in this main Yahoo page, I clicked My Yahoo and my old customized page was still there. Then I made it my new home page. So far, no more "We've noticed" windows. I did try this before, but apparently I had to make the main Yahoo my new home page first, and then go back and make My Yahoo my home page again. Whatever!  :)

dumdidadida
dumdidadida
more options

Thanks for posting the helpful information.