This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

when I open my Firefox browser and then choose a link I am not able close the tab in which the link opens and I am not able to return to the original website

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

bepeople
bepeople
more options

In addition to the above, i am not able to open any link that appears in the bar below the main bar on the browser. Also, no matter how many times I reset my home page, it then changes and this is what opens... http://mystart.incredibar.com/mb124

In addition to the above, i am not able to open any link that appears in the bar below the main bar on the browser. Also, no matter how many times I reset my home page, it then changes and this is what opens... http://mystart.incredibar.com/mb124

All Replies (2)

Michael Verdi
Michael Verdi
more options

Resetting Firefox should do the trick. Instructions here - Refresh Firefox - reset add-ons and settings

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

See also:

IncrediMail Help Center: How do I remove IncrediMail MyStart from my Firefox Internet Browser?