This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Videos don't play in Firefox anymore

  • 2 replies
  • 26 have this problem
  • 7 views
  • Last reply by ruch1v

ruch1v
ruch1v
more options

I'm an avid user of Firefox since around 2008, It's my primary browser on this laptop which I've had for about 18 months.

About a month ago, videos randomly stopped playing, I have the latest browser, the most up to date adobe flash player, and have tried everything on this page http://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues but still nothing plays, it just shows a blank screen on most videos and a play button on Youtube with no background

Please advise

I'm an avid user of Firefox since around 2008, It's my primary browser on this laptop which I've had for about 18 months. About a month ago, videos randomly stopped playing, I have the latest browser, the most up to date adobe flash player, and have tried everything on this page http://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues but still nothing plays, it just shows a blank screen on most videos and a play button on Youtube with no background Please advise

Chosen solution

You can check for problems caused by a recent Flash 11.3 update and possibly downgrade to Flash 11.2 or 10.3.

Read this answer in context 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

You can check for problems caused by a recent Flash 11.3 update and possibly downgrade to Flash 11.2 or 10.3.

ruch1v
ruch1v Question owner
more options

Cor-el.. You are a genius!

Modified by ruch1v