Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Missing fonts in Java

  • 4 replies
  • 2 have this problem
  • 1 view
  • Last reply by Cynergi

more options

Reformated my XP SP3 computer and loaded Firefox 13.0.1 and Java from Oracle.

When I open any pages that have javascripted close X's on them I receive a square box with 27 over 16 in it instead of the X.

On one site the code reads: font-family: "Helvetica Neue",Helvetica,Arial,Verdana,sans-serif; <a href="javascript:return void(0);">✖</a>

(Not sure if that will show up at your end as a little box - or - a little box with the 27 and 16 in it).

I checked http://browserspy.dk and got a list of 45 fonts on Fonts Information - Detected via Flash (http://browserspy.dk/fonts-flash.php) but only 36 on Fonts Information - Detected via Java (http://browserspy.dk/fonts-java.php)

Helvetica is missing from both lists.

These fonts are showing up on the Java page but not the Flash page. Dialog DialogInput Lucida Sans Monospaced SansSerif Serif

These fonts are showing up on the Flash page but not the Java page. Arial Baltic Arial CE Arial CYR Arial Greek Arial TUR Courier New Baltic Courier New CE Courier New CYR Courier New Greek Courier New TUR Times New Roman Baltic Times New Roman CE Times New Roman CYR Times New Roman Greek Times New Roman TUR


Really not sure what to do about this.

Is there someway I can get Flash/Java to recognise these fonts?

Thank You

Reformated my XP SP3 computer and loaded Firefox 13.0.1 and Java from Oracle. When I open any pages that have javascripted close X's on them I receive a square box with 27 over 16 in it instead of the X. On one site the code reads: font-family: "Helvetica Neue",Helvetica,Arial,Verdana,sans-serif; <a href="javascript:return void(0);">✖</a> (Not sure if that will show up at your end as a little box - or - a little box with the 27 and 16 in it). I checked http://browserspy.dk and got a list of 45 fonts on Fonts Information - Detected via Flash (http://browserspy.dk/fonts-flash.php) but only 36 on Fonts Information - Detected via Java (http://browserspy.dk/fonts-java.php) Helvetica is missing from both lists. These fonts are showing up on the Java page but not the Flash page. Dialog DialogInput Lucida Sans Monospaced SansSerif Serif These fonts are showing up on the Flash page but not the Java page. Arial Baltic Arial CE Arial CYR Arial Greek Arial TUR Courier New Baltic Courier New CE Courier New CYR Courier New Greek Courier New TUR Times New Roman Baltic Times New Roman CE Times New Roman CYR Times New Roman Greek Times New Roman TUR Really not sure what to do about this. Is there someway I can get Flash/Java to recognise these fonts? Thank You

Chosen solution

You can install the Symbola font via this website:

Read this answer in context 👍 2

All Replies (4)

more options

That is an Unicode symbol &#x2716;

If you see the hex code instead of the character then Firefox wasn't able to find a (dingbat) font that handles this character.

more options

Thanks cor-el. That page just shows a whole heap of hex codes.


How would one go about fixing this?

more options

Chosen Solution

You can install the Symbola font via this website:

more options

Thank you for your help cor-el !