This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox tells me I'm runnign an old version, and asks me to Update. Then it says automatic update is normal! Which is it?

  • 2 replies
  • 4 have this problem
  • 4 views
  • Last reply by cor-el

CharlieDrewes
CharlieDrewes
more options

I AM trying to update my Firefox! When I get to the download page, all I seem to be able to do is register for "news"! Is the Software Update it self, instead of being called Version no 456.789, called "Firefox for Apps"? I have been getting a lot of crashes!

I AM trying to update my Firefox! When I get to the download page, all I seem to be able to do is register for "news"! Is the Software Update it self, instead of being called Version no 456.789, called "Firefox for Apps"? I have been getting a lot of crashes!

All Replies (2)

dumdidadida
dumdidadida
more options

Hi,

You can try to download the latest here and install it over the current version. Hopefully the update will go smoothly, though you may also want to consider taking a backup.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You may have a user agent that is corrupted and that identifies you as Firefox/3.6.4

  • Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.4) Gecko/20100611 Firefox/3.6.4 GTB7.1 ( .NET CLR 3.5.30729; .NET4.0C)

See: