This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The "Favorite" icon on Instructables.com doesn't load. Firefox v13.0.1. It does work in Chrome v20.0.1132.57 m

  • 6 replies
  • 1 has this problem
  • 1 view
  • Last reply by ToddJS

more options

When you are logged in at instructables.com, each article has a heart icon with 'Favorite" next to it. It should be between the Print PDF icon and the Email icon.

When you click on it, it changes to 'Un-fav". I've disabled AdBlock and NoScript for instructables.com.

This is the code on the page that should display it: <script class="tier2" type="text/deferscript">

     new Favoriter($("#" + "favoriterElement0"),
       { entryId:'EXKGZJ0FPQLEOV9',
         isFavorite:false,alreadyFavoritedLink:true,notFavoritedLink:true
     });
 </script>
When you are logged in at instructables.com, each article has a heart icon with 'Favorite" next to it. It should be between the Print PDF icon and the Email icon. When you click on it, it changes to 'Un-fav". I've disabled AdBlock and NoScript for instructables.com. This is the code on the page that should display it: <script class="tier2" type="text/deferscript"> new Favoriter($("#" + "favoriterElement0"), { entryId:'EXKGZJ0FPQLEOV9', isFavorite:false,alreadyFavoritedLink:true,notFavoritedLink:true }); </script>

All Replies (6)

more options

Do you see the word Favorite but not the heart icon, or is the entire favorite-ing function missing? I will assume it's just the image.

I noticed the button's file name is similar to "favicon": fav-icon.png

If you have any add-ons that block favicons, perhaps that is interfering with this image?


More generally, when you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Clear Firefox's Cache

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Offline Storage : "Clear Now"

2. If needed, delete the site's cookies here (this will log you out)

While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?

more options

I don't see the image or the word 'Favorite'. The entire favorite-ing function is missing.

I don't think I have any add-ons that would block favicons.

I had already cleared the cache but not the cookies. When I delete the cookies for instructables.com I see the Favorite option again.

However, as soon as I login, it disappears. Weird.

Thank you very much for your help. -Todd

more options

I don't have a login so didn't know about that. If you select across that area with the mouse, right-click, and View Selection Source, do you see anything related to Favorites just after the PDF stuff? If so, perhaps there is some wayward style rule hiding it.

more options

I also didn't notice the login thing until I logged myself out.

If I select that area and View Selection Source, there is a brief mention of Favorites. Print PDF</a></span><span id="favoriterElement0"></span><a href="mailto:?

Wait that's weird, when I Preview Reply before clicking Post Reply, the preview takes out the part that mentions Favorites. Between the Print PDF and Mailto sections above should be: span id=favoriterElement0 /span

Why is this page removing that part of my post?

If I View Selection Source while logged out, it's there but different code because the 'Favorite' icon is based on my user profile.

If I right-click the page and select 'View Page Source' I can find it. I wonder if it has something to do with the "type="text/deferscript". The 'Favorite' part does appear to load after everything else. But the Star rating on the article also uses it and that load ok.

type="text/deferscript">
      new Favoriter($("#" + "favoriterElement0"),
        { entryId:'E96C8J0H2VARRLJ',
          isFavorite:false,alreadyFavoritedLink:true,notFavoritedLink:true

-Todd

Modified by cor-el

more options

Sorry about the forum. It assumes that an open caret (<) is part of an HTML tag and filters it as such. To post the script, you might need to change those to left brackets ([) or left braces ({).

(I am curious about the type="text/deferscript" since that is nonstandard. From what I can see, some script at Instructables converts these to regular script tags at some point.)

more options