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Why does FF14 open 2 of the same web page when booted either from taskbar or a Favourites or email web link. Only happens since last update.

  • 6 replies
  • 3 have this problem
  • 4 views
  • Last reply by Gosses

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If I selected FF from the taskbar icon it opens the same home page twice - as individual pages. Does the same if I select a saved web page from my favourites folder or if I select a web link from an email I've received.

I presently shut down one of the pages windows and then if I want a different site FF behaves as "Normal" with 'single' new windows [with 'shift' key] or 'added' window to the one open.

If I close FF and then want to open a web page link it again opens 2 of the same site as 2 sep windows!

If I selected FF from the taskbar icon it opens the same home page twice - as individual pages. Does the same if I select a saved web page from my favourites folder or if I select a web link from an email I've received. I presently shut down one of the pages windows and then if I want a different site FF behaves as "Normal" with 'single' new windows [with 'shift' key] or 'added' window to the one open. If I close FF and then want to open a web page link it again opens 2 of the same site as 2 sep windows!

Chosen solution

That may be a problem with DDE that makes Firefox open the page via two channels.

You can try to redo the default browser and temporarily make another browser the default browser.

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All Replies (6)

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Thank you cor-el but I have already looked at these and neither the first two nor second apply in my case.

My "Home" page is set to my ISP site - no other site is set for 'multiple' home pages (separated by '|' symbols).

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Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

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Thank you again cor-el.

Followed your instructions as given and it appears I am already running FF in the DEFAULT theme.

1 slight change... selecting FF to open from the taskbar opens 1 window only. However, selecting a web link in an email opens 2 identical windows.

I am using Mozilla Thunderbird 14. 'Could' the issue be with Thunderbird and not FF?

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Chosen Solution

That may be a problem with DDE that makes Firefox open the page via two channels.

You can try to redo the default browser and temporarily make another browser the default browser.

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I followed the first part of your suggestion in that I checked to see if Firefox was the default browser (I knew it was but did the check) and something seems to have been reset :-)

To check what results this may have had I did not make another browser as a default... just went back to a post with links in, selected a link and only one window opened. Had two windows opened then I would have followed your suggestion regards a different default browser.

If this is a temporary 'fix' then I will do your suggested solution again and follow to the end.

Thanks