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MF Crashes on startup, but works in safe-mode and for a few minutes after making a new user, can anyone help?

  • 2 replies
  • 6 have this problem
  • 4 views
  • Last reply by Vladim

Vladim
Vladim
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After troubleshooting for a few hours, I still cannot find a proper solution. Effectively, I learned that if I create a new profile user, with this command in windows Run: "C:\Program Files\Mozilla Firefox\firefox.exe" -p , I can open the user profile menu manually, and create/delete a new/not-new user, and upon creating and using a new one, it works fine. For a couple of times opening the browser, anyway, in which it results in the same problem as before. I took a list and compared the old files to a brand new users files, and did find some differences. Take these into effect,

The compatability and extensions .ini files were differed by 3 kb , with a new user being 1, and the old user being 4. The Local Store .rdf file differed from 2 for a new user, to 4 for an old user. The Mime Types .rdf file differed from 3 for a new user to 4 for an old user. Plugin Reg(istry?) .dat differed from 17 new to 20 old. Search.json differed from 13 new to 16 old. Search Metadata.json differed from 1 new to 4 old. URL Classifier Key 3.txt differed from 1 new to 4 old. Web App Store.sqlite differed from 96 new to 128 old. (All units are KB) Seeing as a few articles relating to the problem are "no longer maintained" and the solutions work only temporarily, I came here hoping to fix this little issue. Thank you, and good luck in advance. -Av Note; the first crash ID is for the new user that crashed, the last is for an old user.

After troubleshooting for a few hours, I still cannot find a proper solution. Effectively, I learned that if I create a new profile user, with this command in windows Run: "C:\Program Files\Mozilla Firefox\firefox.exe" -p , I can open the user profile menu manually, and create/delete a new/not-new user, and upon creating and using a new one, it works fine. For a couple of times opening the browser, anyway, in which it results in the same problem as before. I took a list and compared the old files to a brand new users files, and did find some differences. Take these into effect, The compatability and extensions .ini files were differed by 3 kb , with a new user being 1, and the old user being 4. The Local Store .rdf file differed from 2 for a new user, to 4 for an old user. The Mime Types .rdf file differed from 3 for a new user to 4 for an old user. Plugin Reg(istry?) .dat differed from 17 new to 20 old. Search.json differed from 13 new to 16 old. Search Metadata.json differed from 1 new to 4 old. URL Classifier Key 3.txt differed from 1 new to 4 old. Web App Store.sqlite differed from 96 new to 128 old. (All units are KB) Seeing as a few articles relating to the problem are "no longer maintained" and the solutions work only temporarily, I came here hoping to fix this little issue. Thank you, and good luck in advance. -Av Note; the first crash ID is for the new user that crashed, the last is for an old user.

Chosen solution

If this issue just started in the last few days, I can guess that you are using google.com (or a localized variation) for your Homepage.

If that is the case, the Olymoic animated "doodle" is causing crash upon launch. The Mozilla developers are aware of this problem, and are looking into it.

For now, change your Homepage, or use a blank page when opening Firefox and then hit the Home button to load you Homepage. A real fix couldn't be "pushed" until after the Olympic games are finished and Google goes back to a static doodle.

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the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

If this issue just started in the last few days, I can guess that you are using google.com (or a localized variation) for your Homepage.

If that is the case, the Olymoic animated "doodle" is causing crash upon launch. The Mozilla developers are aware of this problem, and are looking into it.

For now, change your Homepage, or use a blank page when opening Firefox and then hit the Home button to load you Homepage. A real fix couldn't be "pushed" until after the Olympic games are finished and Google goes back to a static doodle.

Vladim
Vladim Question owner
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I see.. I have heard rumors of this, but it did not occur to me that this would literally crash upon startup. Thank you for the help, Edmeister. Will check as "solved it" if it works. Thanks again!