IM translator does not work in FF 14?
Updated FF to 14, now IM does not work? Willthis be added on soon or do I need to go back to 13?
All Replies (5)
Hi,
Your Firefox version is being detected as 13 (see the top right block on this page). You can also check via Help (Alt + H) > About Firefox which may also update Firefox. ImTranslator is fully compatible with the latest Firefox. Please see this. You could try to Reset Firefox feature via Help (Alt + H) > Troubleshooting Information and start afresh with the ImTranslator to begin with.
(To revert to the previous profile you were using, close the new profile (i.e. exit Firefox), start Firefox and choose the Default User profile. While the Profile Manager is open, you can also delete the newly reset profile (the one containing random numbers), or the former profile, as the case may be). If the reset is okay, it would be a good idea to delete the old profile as otherwise it would be left intact with the previous data/cache until deleted.
Hi
this laptop is still on 13, but my other laptop is now on 14.
So I can re install 13 on the other?
Thanks
The latest version of ImTranslator is supposed to work flawlessly with the latest Firefox, and there are no reports/indication to the contrary. So you can try the Reset Firefox feature on the other laptop (Firefox 14), and install ImTranslator first. If it turns out to be okay, you can then update this laptop (update Firefox 13 to 14.0.1).
Hello,thanks for your info and time, its really strange as yesterday it said it was not supported, but today I have updated both..
- -)
No problem :) Thanks for the update.