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Keep getting please try again error

  • 3 replies
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

mattleat
mattleat
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Hi everyone, PLEASE HELP ME!!!! I want to sync firefox on my PC with the firefox on my laptop. When I type in the code from my laptop to the code on my PC, all it says is please try again & it changes the code on the laptop.

Hi everyone, PLEASE HELP ME!!!! I want to sync firefox on my PC with the firefox on my laptop. When I type in the code from my laptop to the code on my PC, all it says is please try again & it changes the code on the laptop.

All Replies (3)

Marc Sances
Marc Sances
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Make sure you followed steps from How do I add a device to Firefox Sync?.

mattleat
mattleat Question owner
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That's the thing I can't get the code to accept, I type the code in correctly & as soon as I click continue it says try again & the code auto changes. Is there a fix to my problem?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Maybe you can try to enter the name (e-mail) and password and sync key manually.

  • Click "I already have a Firefox Sync account" : Connect
  • Click "I don't have the device with me" at the bottom to enter the account settings

You can inspect the "Sync Key" on the computer where you installed Sync via "Tools > Options > Sync"

  • Click the "Manage Account" button to display more options
  • Click on the "My Sync Key" link to backup the current sync key