Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I open an html document nothing shows up

  • 1 reply
  • 1 has this problem
  • 65 views
  • Last reply by cor-el

more options

The window opens but no text. Same with PDFs. I am running the new mac os x operating system.

The window opens but no text. Same with PDFs. I am running the new mac os x operating system.

All Replies (1)

more options

You can do a check for corrupted and duplicate fonts and other font issues:


Try to repair the disk permissions:

Try to remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist)