This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

FireFox hangs up, gets balky on certain websites

  • 4 replies
  • 3 have this problem
  • 3 views
  • Last reply by cor-el

RikRoll
RikRoll
more options

On certain websites ffx gets balky when I scroll. When I center-wheel click a link to open the link in a new tab and then later close the new tab the main page will sometimes freeze temporarily or hangs as I try to scroll. If I refresh the page the problem goes away and scrolling becomes normal again. I have no problem when I use a different browser.

I tried unclicking "Use hardware acceleration when available " from the tools>options>advanced>general tab. It didn't help. Then I tried disabling all of my extensions. Didn't help either. Tried updating to ffx 15. Hasn't helped.

On certain websites ffx gets balky when I scroll. When I center-wheel click a link to open the link in a new tab and then later close the new tab the main page will sometimes freeze temporarily or hangs as I try to scroll. If I refresh the page the problem goes away and scrolling becomes normal again. I have no problem when I use a different browser. I tried unclicking "Use hardware acceleration when available " from the tools>options>advanced>general tab. It didn't help. Then I tried disabling all of my extensions. Didn't help either. Tried updating to ffx 15. Hasn't helped.

All Replies (4)

ideato
ideato
more options

Hi RikRoll,

if the websites you said used too much flash try:

"disable the hardware acceleration" in the Flash Player too :

http://helpx.adobe.com/flash-player/kb/video-playback-issues.html

http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html


thank you

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If there is a problem with scrolling the try to disable smooth scrolling:

  • Tools > Options > Advanced > General: Browsing: "Use smooth scrolling"

Did you try to update your graphics display driver?

RikRoll
RikRoll Question owner
more options

No. Sorry it didn't help.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you post a link to a few websites where this happens to you?

Are there any plugins used on that page?