This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot enter password into login window for QNAP NAS GUI. It's inactive in Nightly 18 but works in 15

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by _SDK_

_SDK_
_SDK_
more options

Cannot enter password into log-in window for QNAP NAS GUI. It's inactive in Nightly 18 but works in 15. Window shows but I cannot enter the password. Works perfect in 15.

Cannot enter password into log-in window for QNAP NAS GUI. It's inactive in Nightly 18 but works in 15. Window shows but I cannot enter the password. Works perfect in 15.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you tab into that field with the Tab key and paste the password with the keyboard (Cmd+V) and submit via the Enter key or Space (you may need to use the Tab key to set focus to that button)?

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Modified by cor-el

_SDK_
_SDK_ Question owner
more options

Hi cor-el,

  • Cannot tab into any field, cannot paste.
  • The window shows but nothing can be entered.
  • The window can't be moved.
  • The window can be canceled
  • No, safe start does not fix the problem. I've also completely (all files) deleted and reinstalled Firefox/Nightly, 2 versions, 17-18, 4 times. Firefox 15 works fine with all my settings and addons.

Thanks for your help.