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Unable to login to sites since upgrade to Firefox 15. Using Windows 7 with Norton IS 19.08

  • 3 replies
  • 3 have this problem
  • 3 views
  • Last reply by MingAuck007

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Unable to login to any site I go to (including Mozilla). Either they revert to the same page without logging in (name/password fields become blank) or the page does not display at all. This is happening on multiple sites.

Unable to login to any site I go to (including Mozilla). Either they revert to the same page without logging in (name/password fields become blank) or the page does not display at all. This is happening on multiple sites.

All Replies (3)

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Have tried disabling Norton - no improvement.

Uninstalled Firefox 15 and installed Firefox 5 - no improvement.

So have reloaded Firefox 15 and am back where I started!

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Hi MingAuck007,

try step by step : Fix login issues on websites that require a username and password


thank you

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Thank you for your suggestion. The first solution (enabling cookies) has worked so far on three sites - if I add them to the exceptions list. It's going to be a pain having to do this with every site I login to but at least it's a workaround.

One question though - why would they all suddenly change at the same time? Is it something to do with the Mozilla/Norton/Windows updates all on the same day?