This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Does Mozzilla know that Norton constant guard causes FF scrolling & video & typing to lag?

  • 4 replies
  • 2 have this problem
  • 3 views
  • Last reply by bb62964

bb62964
bb62964
more options

I am telling whoever reads this? That constant guard when installed & your using FF it causes a lag in typing, scrolling and video. I have and always have had Norton, but when I install CG I get that lagging problem. I delete the constant Guard and the lagging is gone. PLEASE PASS THIS ALONG Thank you.

I am telling whoever reads this? That constant guard when installed & your using FF it causes a lag in typing, scrolling and video. I have and always have had Norton, but when I install CG I get that lagging problem. I delete the constant Guard and the lagging is gone. PLEASE PASS THIS ALONG Thank you.

Modified by bb62964

Chosen solution

Is it Xfinity Constant Guard? Does this run outside of Firefox or is it a Firefox add-on?

Read this answer in context 👍 0

All Replies (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Chosen Solution

Is it Xfinity Constant Guard? Does this run outside of Firefox or is it a Firefox add-on?

bb62964
bb62964 Question owner
more options

Yes it is xfinity CG and deleting it solved my problem woo hoo pass it along

Modified by bb62964

the-edmeister
the-edmeister
  • Moderator
more options

Are you running both Norton and Xfinity Constant Guard?

Yeah, I know Norton makes Constant Guard, but what you said sounds to me like you might have both installed.

bb62964
bb62964 Question owner
more options

yes I did, now only Norton security suite from xfinity I did not know I could not had done it before & CG crashed FF all the time. I thought they had fixed it. no crashes... but the lag. I realized the lagging started when I reinstalled CG on Monday.