This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Release update channel is not working

  • 5 replies
  • 6 have this problem
  • 3 views
  • Last reply by cor-el

more options

Ever since Firefox version 11 the release update channel has not automatically updated Firefox. Starting with version 14, it always reports that "Firefox is up to date" even though there is an update available.

Ever since Firefox version 11 the release update channel has not automatically updated Firefox. Starting with version 14, it always reports that "Firefox is up to date" even though there is an update available.

All Replies (5)

more options

You appear to be using Firefox 15 which is relativley up-to-date. Mozilla Firefox will have 15.0.1 on the release channel.

A you are presuably using a build for a specific Linux distro perhps you would get a better answer by asking on your Linux support forum.

more options

Thank you.

I am using the compiled version I download from Mozilla. Redhat/CentOS 5.8 distributes version 10.0.7. That may include back ported code from later versions for specific bugfixes.

more options

Firefox version 10.0.7 is the Firefox ESR version that may have been branded.

If you can't update then download and install the full Firefox 15.0.1 version.

You can find the latest Firefox release in all languages and for all Operating Systems here:

more options

I have been downloading and installing from the tarballs since version 11. I was just wondering if there was some setting I needed to change to make the release update channel work. At least the notification part.

Thank you all for your help.

more options

Did you click the "Check for updates" button in the Help > About Firefox window?

You need to have write permissions for the Firefox program directory to make updating work or you see a message that there are updates available.

You can also check the app.update prefs on the about:config page and make sure that they have the default values or try to reset all prefs by deleting prefs.js and a possible user.js or check the content of the user.js file in case you want to keep some settings.