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Message "another program on your computer would like to modify Firefox with the following add-on" appears every time a new user logs in... Bad problem

Sharpharp
Sharpharp
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I have just deployed an image to over 500 workstations, and they are all deep frozen using deepfreeze.

When users are logging in, and open Firefox they are getting the message "another program on your computer would like to modify firefox with the following add-on:" Adobe Acrobat - Create PDF 1.2

Yes I know u can do a one-time click and allow, but we have potentially 50,000+ students logging into these PCs and it is unacceptable that they are greeted with this message rather than the Homepage.

This is very dissapointing, as we upgraded to the latest version of firefox in preperation for rollout, and then added some software like adobe.

The profile is kept in the default user, so everytime a user logs in, they will get prompted with the message, and this will always happen because we use deepfreeze.

I need a FIX ASAP from mozilla on how to disable this pop-up via Group Policy...

Not at all happy,

Sharpy

I have just deployed an image to over 500 workstations, and they are all deep frozen using deepfreeze. When users are logging in, and open Firefox they are getting the message "another program on your computer would like to modify firefox with the following add-on:" Adobe Acrobat - Create PDF 1.2 Yes I know u can do a one-time click and allow, but we have potentially 50,000+ students logging into these PCs and it is unacceptable that they are greeted with this message rather than the Homepage. This is very dissapointing, as we upgraded to the latest version of firefox in preperation for rollout, and then added some software like adobe. The profile is kept in the default user, so everytime a user logs in, they will get prompted with the message, and this will always happen because we use deepfreeze. I need a FIX ASAP from mozilla on how to disable this pop-up via Group Policy... Not at all happy, Sharpy

All Replies (1)

dumdidadida
dumdidadida
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Hi,

One way you could try is to install Firefox on a fresh PC/image which has the same Adobe software versions installed as the clients. You may also have to install the same extensions as well as software for any additional plugins as on the clients. Start Firefox and make sure everything is okay. After that you can copy and overwrite the extensions.ini, extensions.sqlite and pluginreg.dat files and probably the extensions folder and any supporting files of the extensions from this fresh profile, onto a client profile after temporarily disabling/unfreezing Deep Freeze. If everything is okay you can then push the changes onto the other clients via a logon/startup script after temporarily disabling Deep Freeze and then re-enable Deep Freeze.

Firefox Profile Folder

Firefox Profile Folder & Files