Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Is there a setting to automatically close the "please wait while we generate your document" page that pops up when downloading a pdf file?

more options

I am constantly downloading pdf's and excel files from our company software which uses a web browser to access it. When I download a file, firefox generates a full screen pop up window that states "please wait while we generate your document." My problem with it is the fact that pop up window does not close after the download. I have to manually close the window. Is there a way to set that pop up window to close automatically after the file has finished downloading and is open in foxit reader or excel or word or whatever? Thanks, Tony

I am constantly downloading pdf's and excel files from our company software which uses a web browser to access it. When I download a file, firefox generates a full screen pop up window that states "please wait while we generate your document." My problem with it is the fact that pop up window does not close after the download. I have to manually close the window. Is there a way to set that pop up window to close automatically after the file has finished downloading and is open in foxit reader or excel or word or whatever? Thanks, Tony

All Replies (1)

more options

Hi,

You could try is to Disable the Foxit, Adobe and Office Plugins in Tools (Alt + T) > Add-ons and use the normal Firefox Open with (when you click on a link) to browse/open it in the required application.

Using plugins