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Restart in safe mode fixes my problems. How do I diagnose the source of the problem?

  • 3 replies
  • 2 have this problem
  • 3 views
  • Last reply by ideato

Billamicasr
Billamicasr
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Drop down menus do not work. I type and nothing shows in the drop down box. I select something and Firefox hangs without showing the selection. If I maximize to full page it responds. If I type in the same or another drop down menu, again it doesn't work, until I minimize the page.

Restart Firefox in SAFE MODE and all works properly. Restart in regular mode and problems re-appear. How do I diagnose what is causing the problem?

Drop down menus do not work. I type and nothing shows in the drop down box. I select something and Firefox hangs without showing the selection. If I maximize to full page it responds. If I type in the same or another drop down menu, again it doesn't work, until I minimize the page. Restart Firefox in SAFE MODE and all works properly. Restart in regular mode and problems re-appear. How do I diagnose what is causing the problem?

Chosen solution

Hi Billamicasr

try first to Turn off hardware acceleration and check it again

see also: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

thank you

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All Replies (3)

ideato
ideato
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Chosen Solution

Hi Billamicasr

try first to Turn off hardware acceleration and check it again

see also: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

thank you

Billamicasr
Billamicasr Question owner
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Turning off the accelerator fixed the problem. No updates at MS I'll look into the Dell site to see about updates, then on to the card mfgr.

Thanks, this has been "bugging" my system for some time. I never considered Hardware accel.

Thanks!

ideato
ideato
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you are welcome