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lost icon to expand a shortened email

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

chaarman
chaarman
more options

I often recieve multi emails from the same person and when you click on them from main page, a new page appears with all the emails from that same person list but as yet unopened in a condensed version just showing who from and to. There used to be an icon to click on each condensed email to open it but it now has dissappeared. Therefore I cannot open them.

I often recieve multi emails from the same person and when you click on them from main page, a new page appears with all the emails from that same person list but as yet unopened in a condensed version just showing who from and to. There used to be an icon to click on each condensed email to open it but it now has dissappeared. Therefore I cannot open them.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Is that related to Thunderbird?

Or a webmail portal? If so, which one?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

See also: