This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Could Firefox release 16.0 vulnerability disable internet access for all browsers?

more options

My wife's Vista computer suddenly failed to access other computer websites using Firefox 16.0 such as www.google.com,etc. However, Skype worked well. Also, an attempt at using Microsoft IE also failed. Asked her to perform, ipconfig /release, ipconfig /DNSflush, ipconfig /renew. This failed as well but I can't confirm that she executed all three commands over the phone. She had found at Network Connections that it was "disconnected". Reconnection resolved the issue.

However, she made an EFT using her account. Could this also been a point of vulnerability?

My wife's Vista computer suddenly failed to access other computer websites using Firefox 16.0 such as www.google.com,etc. However, Skype worked well. Also, an attempt at using Microsoft IE also failed. Asked her to perform, ipconfig /release, ipconfig /DNSflush, ipconfig /renew. This failed as well but I can't confirm that she executed all three commands over the phone. She had found at Network Connections that it was "disconnected". Reconnection resolved the issue. However, she made an EFT using her account. Could this also been a point of vulnerability?

All Replies (1)

more options

Hi there, whatever Firefox does has no effect on your internet connection whatsoever, Firefox is merely using the connection that the operating system, in this case Windows Vista, is providing. As you mentionied the computer was disconnected from the network. I do not know how Skype could have accessed the Internet given that, but I can assure you, using Firefox has no effect on your Internet connection at all.