Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Menu bar has disappeared; Alt key does not show menu bar; right click on search bar shows no view etc

  • 9 replies
  • 5 have this problem
  • 1 view
  • Last reply by ideato

more options

Menu bar has disappeared. Alt key does not bring up the menu bar even temporarily. right clicking on the search bar or the tab bar brings up a menu which has no "view" or "hide" features. Have restarted more than once to no avail. Vista operating system

Menu bar has disappeared. Alt key does not bring up the menu bar even temporarily. right clicking on the search bar or the tab bar brings up a menu which has no "view" or "hide" features. Have restarted more than once to no avail. Vista operating system

Chosen solution

you are welcome

Read this answer in context 👍 0

All Replies (9)

more options

Hello LRosenthal49, probably Corrupt localstore.rdf file.


thank you

more options

thank you very much. any way I can fix this?

more options

Exit firefox from File > Exit then Open firefox profile folder find localstore.rdf file and delete it.

see the screenshot how looks like the localstore.rdf file

(all the above is in the link in my first relpy, if you like to see it more analytical)

thanks again

more options

thank you very much. Now, once I delete it, how do I replace it with a good copy? It must be necessary.

more options

A new file will be created on start up or when the application first needs to write to the file.

more options

OK, thank you again. I read all the zine articles, but am a little wary of going and deleting files as I am a little out of my depth. (Don't even know how to delete such a file). Do you think it would work to just reload mozilla? I don't mind losing my bookmarks.

As of now, I have no menu of "file" etc and no toolbar at screen bottom. I have been able to restore these things through the mozilla icon in the startup menu but they disappear as soon as I click on anything.

Thank you again.

more options

hello, don't worry to delete the localstore.rdf file, just right-click on mouse and select delete, deleting localstore.rdf will reset to default your customized toolbars, window positions and sizes.

to fix the loss of the file, edit menu see: What happened to the File, Edit, and View menus?

try it !! you can do it ! it is not so difficult !


thanks again

more options

Ta Da! I followed the procedure for resetting Firefox and that restored everything! thank you so much for your info and encouragement!

more options

Chosen Solution

you are welcome