This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

What is wrong with this Linkury smartbar? I cannot get rid of it, you close it, it starts again 10 secs later!!

  • 3 replies
  • 3 have this problem
  • 8 views
  • Last reply by ideato

jaspodeman
jaspodeman
more options

What is wrong with Firefox? For some reason it's decided to open on some 'Lab test'?? Three pages open, freeze the browser for a few minutes, then this utterly annoying Linkury smartbar at the top keeps appearing. I click the orange x, the bar disappears, then comes back a few seconds later. I go to options, remove it, it reappears a few seconds later. I have reset default settings, it still doesn't work!!!! Firefox in recent times has become virtually unusable, and so intrusive. Please is there anyone who has the foggiest idea how to fix this crazy situation?

What is wrong with Firefox? For some reason it's decided to open on some 'Lab test'?? Three pages open, freeze the browser for a few minutes, then this utterly annoying Linkury smartbar at the top keeps appearing. I click the orange x, the bar disappears, then comes back a few seconds later. I go to options, remove it, it reappears a few seconds later. I have reset default settings, it still doesn't work!!!! Firefox in recent times has become virtually unusable, and so intrusive. Please is there anyone who has the foggiest idea how to fix this crazy situation?

All Replies (3)

user633449
user633449
more options

Try the Following:

Scan for Malware

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try some of the following programs to scan for malware:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Reset Firefox

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

jaspodeman
jaspodeman Question owner
more options

Thank but it still doesn't work. It worked for 1 day, then back to malfunctioning. I also keep getting the browser open in 3 pages one with some 'lab test', whereupon it immediately freezes and I have to shut down the computer. It is beyond frustrating. I don't know what firefox has done to my computer, but, I may have to use another browser as firefpx just doesn't work for my computer. But, I've got all my favourites on bookmark. Could I transport them over to a new browser?

ideato
ideato
more options

Hello jaspodeman, see if you can find something here: http://www.linkury.com/faq.html

thank you