We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does my screen go blank and only Adchoices advertising show up, all other content is gone?

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by philipp

LexiDaddy
LexiDaddy
more options

I open firefox, go to pages that have scrollable content or open sub windows and all content dissapears and only an advertisement shows. I've done a virus scan, malware scan, updated java AND adobe. Still the same.

I open firefox, go to pages that have scrollable content or open sub windows and all content dissapears and only an advertisement shows. I've done a virus scan, malware scan, updated java AND adobe. Still the same.

All Replies (1)

philipp
philipp
  • Moderator
more options

hello LexiDaddy, can you try the steps described at Firefox opens with a transparent or blank window. in case this works for you, it would also be interesting which extension caused the issue, thank you!