This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After download the icon says the exe has moved; this happened after I tried to install the yahoo upgrade?

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by Aedman

Aedman
Aedman
more options

I have had Firefox on this partion for several months. Yahoo indicated that I had to upgrade Firefox. It gave me a toolbar that I didn't want and couldn't remove. I uninstalled Mozilla. I have tried unsuccessfully to reinstall Firefox, including trying an older version. It goes through the process. When finished, the icon is a box, When i click on it, it defaults to have it deleted. It has a short message that says : The item 'firefox.exe' that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly. Do you want to delete this shortcut? Yes No

I have had Firefox on this partion for several months. Yahoo indicated that I had to upgrade Firefox. It gave me a toolbar that I didn't want and couldn't remove. I uninstalled Mozilla. I have tried unsuccessfully to reinstall Firefox, including trying an older version. It goes through the process. When finished, the icon is a box, When i click on it, it defaults to have it deleted. It has a short message that says : The item 'firefox.exe' that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly. Do you want to delete this shortcut? Yes No

Chosen solution

Tylerdowner, thanks for your reply. However, that's not it. I ended up solving the problem. The computer was bought for me by a business associate. The individual who he bought it from set up the computer for him. So the download was going to the default partition. I did a "custom" instillation and changed the name to me. It then installed properly.

Read this answer in context 👍 0

All Replies (2)

user633449
user633449
more options

Most likely that icon is just a corrupted older one. Delete that Icon, then reinstall Firefox.

Aedman
Aedman Question owner
more options

Chosen Solution

Tylerdowner, thanks for your reply. However, that's not it. I ended up solving the problem. The computer was bought for me by a business associate. The individual who he bought it from set up the computer for him. So the download was going to the default partition. I did a "custom" instillation and changed the name to me. It then installed properly.