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Why is the web address not allowing me to enter a web page

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by debdale1

debdale1
debdale1
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where it says go at the top left hand corner and where you click to enter www. whatever.ca is in greyish mode and when i click on it to highlight and enter an address it won't allow me to do it... it says i'm not incrypted or something like that.

where it says go at the top left hand corner and where you click to enter www. whatever.ca is in greyish mode and when i click on it to highlight and enter an address it won't allow me to do it... it says i'm not incrypted or something like that.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

Does the location bar work in a new window (Ctrl+N)?

debdale1
debdale1 Question owner
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i downloaded firefox, and then uninstalled original one and intalled new one. thanks for your help.