Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Adobe Flash behaves strange on java widgets

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

ribe
ribe
more options

My firefox installation behaves strange on some adobe flash widgets. I will try to explain the strange behaviour:

on www.odpod.se there is a widget that plays a podcast. If i move the mouse over the play symbol, it flashes as if I moved the mouse in and out of the symbols focus, but the mouse is actually over the symbol all the time. If i press the left mouse button, nothing happens unless I click 20-30 times fast, then it might start to play.

If I open the same webpage in iExplorer, it works fine. I have tried uninstalling the flash plug in several times to no avail. I have had this problem for more then 6 months, and I have always updated to the latest version. I now have version 11,5,502,110

My firefox installation behaves strange on some adobe flash widgets. I will try to explain the strange behaviour: on www.odpod.se there is a widget that plays a podcast. If i move the mouse over the play symbol, it flashes as if I moved the mouse in and out of the symbols focus, but the mouse is actually over the symbol all the time. If i press the left mouse button, nothing happens unless I click 20-30 times fast, then it might start to play. If I open the same webpage in iExplorer, it works fine. I have tried uninstalling the flash plug in several times to no avail. I have had this problem for more then 6 months, and I have always updated to the latest version. I now have version 11,5,502,110

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable hardware acceleration in Firefox.

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
  • downgrade the Flash player to version 10.3
ribe
ribe Question owner
more options

Tried:

  • disabeling hardware acceleration
  • don't have realplayer installed
  • disabled protected mode
  • disabled flash hardware acceleration
  • downgraded to 10.3

to no avail

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

You can try to reset Firefox.

If you reset Firefox then a new profile is created and some of your data (bookmarks, passwords, cookies, form data) is automatically imported and your current profile will be moved to the desktop (Old Firefox Data).

You can recover more data from the old profile (be cautious with doing that).