Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla no longer works after installing avg 2013 antivirus

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by ideato

more options

Earlier I installed AVG 2013 antivirus and my firefox stopped working. It keeps loading and loading page but it never opens it. I tried to do some things such as restart it, adding it again to firewall settings in avg. And still it doesn't work. Can you help me with solving this issue? One more thing, when I disable my antivirus firefox works normally.

Earlier I installed AVG 2013 antivirus and my firefox stopped working. It keeps loading and loading page but it never opens it. I tried to do some things such as restart it, adding it again to firewall settings in avg. And still it doesn't work. Can you help me with solving this issue? One more thing, when I disable my antivirus firefox works normally.

All Replies (1)

more options

Heloo kapz, i'm not familiar with AVG, see if you can find something in the next links (FAG & User manual) and please wait another member of the forum to help you.

http://www.avg.com/us-en/faq.pnuid-faq_v3_avg2013

http://www.avg.com/us-en/downloads-documentation

thank you