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can't save/download pages/files in FF 12.

  • 2 replies
  • 6 have this problem
  • 1 view
  • Last reply by cor-el

rondo
rondo
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A few days ago, my good old FF (12) stopped downloading and saving. Actually, in the download screen it looks as if it was downloaded (shows in its full size in the Download screen), but the 'open' option is gray and it can't be found in the download folder. Also, when using 'save as' for web pages, only the html folder (images, etc.) is found where saved, but its 'mate' (the htm file) is not, and the 'open' option (on download screen) is gray. I deleted the mimetype.rdf and the downloads.sqlite files; I disabled all the relevant FF addons, changed downloading folder etc.--- nothing helps. Do you have any idea? Thanks

A few days ago, my good old FF (12) stopped downloading and saving. Actually, in the download screen it looks as if it was downloaded (shows in its full size in the Download screen), but the 'open' option is gray and it can't be found in the download folder. Also, when using 'save as' for web pages, only the html folder (images, etc.) is found where saved, but its 'mate' (the htm file) is not, and the 'open' option (on download screen) is gray. I deleted the mimetype.rdf and the downloads.sqlite files; I disabled all the relevant FF addons, changed downloading folder etc.--- nothing helps. Do you have any idea? Thanks

Modified by rondo

All Replies (2)

dumdidadida
dumdidadida
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Hi,

Have you searched for the files in other locations?? It looks like an external Windows program, or perhaps a Firefox add-on is automatically transferring the files to another predefined location, or deleting the files. You can check the latter by starting Firefox in Safe Mode.

Uninstalling Add-ons

Uninstalling Toolbars

Troubleshooting Extensions and Themes

Cannot Uninstall Add-on

Modified by dumdidadida

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files.

See: