This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Washed out colors in uploaded images, how do I fix it?

  • 3 replies
  • 1 has this problem
  • 14 views
  • Last reply by Jan.

more options

This problem used to only be in Google Chrome, but now it's affecting Firefox as well. Nothing i tried (from reading some previous questions here) helps, changing things in about:config only helped when uploading images through imgur.com. But I want to upload them elsewhere.

when it's uploaded http://i.imgur.com/u6peY.jpg

original http://i.imgur.com/71AFT.jpg

This problem used to only be in Google Chrome, but now it's affecting Firefox as well. Nothing i tried (from reading some previous questions here) helps, changing things in about:config only helped when uploading images through imgur.com. But I want to upload them elsewhere. when it's uploaded http://i.imgur.com/u6peY.jpg original http://i.imgur.com/71AFT.jpg

All Replies (3)

more options

Try the Firefox Safe Mode to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open the Firefox 4.0+ Safe Mode by holding the Shift key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Don't select anything right now, just use "'Start in Safe Mode" To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again. If it is good in the Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.

Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

more options

Hi! Thank you for replying. Switching to safe mode didn't help.

more options
  • Does the problem happen with another computer?
  • Does the problem happen in a new profile?
  • Does the problem happen when security software is temporarily disabled?
  • Does the problem happen in IE as well?