This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Adobe Flash 10.3 not working with Firefox 17.0.1

  • 2 replies
  • 20 have this problem
  • 2 views
  • Last reply by akmk

gindie
gindie
more options

I need to use Adobe Flash 10.3 for certain reasons and it was working just fine until today, when my Firefox updated itself to 17.0.1. Now, anytime I visit a web site with Flash (YouTube and others) the area where the video is supposed to be is blank. Any ideas?

I need to use Adobe Flash 10.3 for certain reasons and it was working just fine until today, when my Firefox updated itself to 17.0.1. Now, anytime I visit a web site with Flash (YouTube and others) the area where the video is supposed to be is blank. Any ideas?

Chosen solution

Actually solved my own problem. Went to the Add Ons section and found that there were two of them for Flash, one for 11.x and one for 10.x. I disabled the one for 11.x and things started working again.

Read this answer in context 👍 6

All Replies (2)

gindie
gindie Question owner
more options

Chosen Solution

Actually solved my own problem. Went to the Add Ons section and found that there were two of them for Flash, one for 11.x and one for 10.x. I disabled the one for 11.x and things started working again.

akmk
akmk
more options

There is a conflict with Flash Block and Firefox 17.0.1 update watching videos on Facebook.

One has to disable Flash Block extension now with this new FF update, whereas this problem did not occur prior to the Firefox update and recent Flash Player update.

The problem is limited to the Firefox 17.0.1 update/Flash Player 11.5 update/and videos on Facebook interface.

My system is Mac OS 10.6.8. iMac desktop.

Would appreciate a notice if Firefox finds a fix for this.