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Why can I not click a link in an Email and have it go to the link, it just refreshes the page?

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by RCA999

RCA999
RCA999
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I click any link in HOTMAIL or GMAIL and all it does is refresh the page, it will not go to the linked page in a new window or even in the current window. The links work on any other web pages.

I click any link in HOTMAIL or GMAIL and all it does is refresh the page, it will not go to the linked page in a new window or even in the current window. The links work on any other web pages.

Chosen solution

I Disabled Fasterfox and no more problem. I guess it might be a good time to look at the Fasterfox Plug-in.

RCA999

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All Replies (3)

user693271
user693271
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Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
RCA999
RCA999 Question owner
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Chosen Solution

I Disabled Fasterfox and no more problem. I guess it might be a good time to look at the Fasterfox Plug-in.

RCA999