why does my bank website load in an old XP machine with 15.0.1 and will not load on win7 now, after I upgraded to 17.0.1
I upgraded to 17.0.1 on a Win7 machine and now I can't access my bank website. I checked to see if the website was available on my old XP machine with 15.0.1 and I had no problem getting on my bank website. I tried again with my new machine, and I can't even get to the site, much less the sign in page.
There are now a number of websites that I can no longer access, I get an "Unable to connect" page. I didn't have this problem BEFORE I upgraded to 17.0.1. And, something else is weird, when I do a google search, I usually can't click on the first link in the search results in 17.0.1, and sometimes other links.
Linda
All Replies (6)
Are all those page you cannot reach secure pages, by any chance? If so, you might want to check your firewall rules.
Let's see, the first link that you listed, Firefox gives me the dreaded "Unable to connect" message.
And using the second link, I can't access the Enum Process page because of the same "Unable to connect" to download the program.
Doesn't seem like it's my firewall.
Linda
Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
- http://www.superantispyware.com/ - SuperAntispyware
- http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
- http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
- http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
The answer was to re-install Firefox. But now, I'm having another issue with 17.01.
Again, I am back here. I can't load my bank site again or get to the USPS.com web site. I get the "unable to connect" page. As you can see in the above post, I thought the matter had been fixed.
I have uninstalled and in-stalled 17 about 3 or 4 times now, and have even done a reset. Apparently the 'fix' lasted less than a week. Two days ago I could get to my bank site, now I can't. I have not installed anything since my 'fix'. I have not changed anything since my 'fix'.
I can no longer afford to waste time trying to make 17 work with my computer. It has proven to be totally unstable.
Where can I get a downgrade?
A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See: