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I can not access E-Bay from an email link in their posts. Every other site and link works. I have dumped cookies, etc. E-Bay says the problem is on my end.

  • 1 reply
  • 1 has this problem
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  • Last reply by cor-el

frankstuart73
frankstuart73
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I also have the same problem within E-Bay. When I read a message from E=Bay or another member and try to click on a link I get "problems loading page". I have tried to copy link location, etc. No Help!

I can work around it most of the time, but it gets frustrating.

Hope someone can help. Thanks

I also have the same problem within E-Bay. When I read a message from E=Bay or another member and try to click on a link I get "problems loading page". I have tried to copy link location, etc. No Help! I can work around it most of the time, but it gets frustrating. Hope someone can help. Thanks

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.