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when trying to "e-mail link" gmail starts to load but never finishes.

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by busterf

busterf
busterf
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when I try to send a link Gmail starts to load and then gmail never finishes loading. I leaves the gmail loading box up with the blue line about 80% full and then it just stops. It does this on 2 pc's and one laptop that I use.






5

when I try to send a link Gmail starts to load and then gmail never finishes loading. I leaves the gmail loading box up with the blue line about 80% full and then it just stops. It does this on 2 pc's and one laptop that I use. 5

Modified by busterf

Chosen solution

Clearing the cache did not solve the problem. When I open in safe mode the "email link" function does nothing at all.

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All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
busterf
busterf Question owner
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Chosen Solution

Clearing the cache did not solve the problem. When I open in safe mode the "email link" function does nothing at all.