Gmail and other google account pages do not load properly in Firefox and the View email attachments screen loads but freezes
1) When loading Gmail sign-up page it appears as double width in Firefox instead of in one screen 2) When viewing Gmail attachments online, the attachment loads but the screen freezes and I can't scroll, select etc.
All Replies (2)
Reset the page zoom on pages that cause problems.
- View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do not click the Reset button on the Safe mode start window or otherwise make changes.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can also update to Firefox 18 via Help > About
Thanks for your suggestions cor-el.
It looks like the plug-in Right inbox 1.0 is to blame as when it's disabled, Google services work fine in Firefox. However, I want them to work with the plug-in as it's useful... it's also up to date.
Theme is set to default as advised.
Works in Google Chrome so any ideas about what can be done now, please?