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Why isn't norton toolbar available when add-on list says it's instlled and good version?

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  • 22 have this problem
  • 4 views
  • Last reply by rogetw

rogetw
rogetw
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<View/Toolbars> does not show "Norton toolbar.", yet Add-ons manager shows Norton toolbar 2012.5.10.1 installed (not disabled) in my Firefox ver. 18 on this date. What is happening? Have tried restarting Firefox, disabling Norton toolbar, then closing firefox, then restart, then enabled - still no toolbar. Also quit windows and started from scratch - still no toolbar. HELP PLZ!

<View/Toolbars> does not show "Norton toolbar.", yet Add-ons manager shows Norton toolbar 2012.5.10.1 installed (not disabled) in my Firefox ver. 18 on this date. What is happening? Have tried restarting Firefox, disabling Norton toolbar, then closing firefox, then restart, then enabled - still no toolbar. Also quit windows and started from scratch - still no toolbar. HELP PLZ!

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rogetw
rogetw Question owner
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Forget this question - Norton toolbar miraculously appeared Saturday night. Now I have the latest Java update installed, but the plug-in checker doesn't see it.