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I need help downloading something and messed up my computer

  • 1 reply
  • 1 has this problem
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  • Last reply by cor-el

bugbuggy
bugbuggy
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I was on facebook said i needed to update flash player computer would not let me I lost firefox home page and now I do not have any flash player and can see no pictures on facebook of any kind what did I do wrong and can you help me fix it thank you very much Reba Darden

I was on facebook said i needed to update flash player computer would not let me I lost firefox home page and now I do not have any flash player and can see no pictures on facebook of any kind what did I do wrong and can you help me fix it thank you very much Reba Darden

All Replies (1)

cor-el
cor-el
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Are only web pages affected or the user interface (toolbars) as well?

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

See:

Do you still see the Flash plugin on the Tools > Add-ons > Plugins page?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.