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Firefox is running in the background but I can't open it. I need to explain more.

  • 5 replies
  • 2 have this problem
  • 1 view
  • Last reply by finitarry

jepaulson
jepaulson
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I think I enabled an add on after which FX wouldn't open. In any event FX will not open now. My PC is running Window 7. I went into task manager and closed any FX processes that were running. Still wouldn't open. Then I tried uninstalling FX and reinstalling. I got a message that said I couldn't do that because FX was running. Then I tried reinstalling FX and again I got the message that I couldn't do that because it was running. Then I went in and deleted all the FX program files and reinstalled. Once again it wouldn't start. Any suggestions?

I think I enabled an add on after which FX wouldn't open. In any event FX will not open now. My PC is running Window 7. I went into task manager and closed any FX processes that were running. Still wouldn't open. Then I tried uninstalling FX and reinstalling. I got a message that said I couldn't do that because FX was running. Then I tried reinstalling FX and again I got the message that I couldn't do that because it was running. Then I went in and deleted all the FX program files and reinstalled. Once again it wouldn't start. Any suggestions?

All Replies (5)

user633449
user633449
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Restart your PC, then download Firefox from www.getfirefox.com and install it. Restart again, does it open now?

finitarry
finitarry
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Also, try this page:

Modified by user633449

jepaulson
jepaulson Question owner
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I have tried your suggestion but FX still won't open. Any other ideas? Thanks.

jepaulson
jepaulson Question owner
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I have tried your suggestions and FX still won't open. Things I have tried are ending FX processes, restarting, removing "parent lock" from the FX profile - still no luck. Any further ideas? Thanks.

finitarry
finitarry
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The original suggestion was to get another copy of the Firefox installer and re-install it.