This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i am using windows 7 a program I am using requires firefox 2.0xx

  • 2 replies
  • 2 have this problem
  • 7 views
  • Last reply by cor-el

more options

Close

Software Check Results


The following are the results from the software check:

   Firefox 10.0.2 - We don't support versions above 2.0.x.x.
    
       Supported browsers:
       Internet Explorer (Supported version is between 6.0 and 7.0.)
       Mozilla Firefox (Supported version is between 2.0 and 2.0.x.x.)
       Safari on Mac (Supported version is between 3.0 and 3.1.)
   Java 1.6.0.37 - You have the correct version installed and enabled.
       Supported version is 1.5 and above.
   Adobe Reader 8.0+ - You have the correct version installed and enabled.
       Supported version is 7.0 and above.

This is the info I need help with thank you

Close Software Check Results The following are the results from the software check: Firefox 10.0.2 - We don't support versions above 2.0.x.x. Supported browsers: Internet Explorer (Supported version is between 6.0 and 7.0.) Mozilla Firefox (Supported version is between 2.0 and 2.0.x.x.) Safari on Mac (Supported version is between 3.0 and 3.1.) Java 1.6.0.37 - You have the correct version installed and enabled. Supported version is 1.5 and above. Adobe Reader 8.0+ - You have the correct version installed and enabled. Supported version is 7.0 and above. This is the info I need help with thank you

All Replies (2)

more options

Not sure why they refer to 2.0.0.x as 2.0.x.x when all security updates was 2.0.0.x with 2.0.0.20 being last back in December 18, 2008.

You could perhaps use the portable Firefox 2.0.0.20 version either on hard drive in its own folder or on a usb flash drive just for this old program. This will not affect your Firefox install.


Also the Firefox 10.0.2 is old and vulnerable as it was the last 10.0 on the release channel at time and a a ESR channel continued it to 10.0.12esr. However if you really do not want to do major version updates then perhaps use the 17.0.2esr at least as the 10.0.*esr channel support will end when Firefox 19.0 is released.

[fixed links - c]

Modified by cor-el

more options

Are you sure that the software doesn't work with current Firefox versions?

This looks like a really outdated message.


There are other things that need your attention.

You should update your Java version to Java 6 update 38 or Java 7 update 11.

Update the Java plugin to the latest version.

You can find the latest Java version on the Oracle website.

See Java Platform > Java SE 7U11 and Java 6U38 (Download JRE)